Frequently Asked Questions
Everything you need to know about your new favorite threads.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders, while international shipping can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items. If your shirt doesn't fit or you've changed your mind, simply visit our returns portal to start a request.
How should I wash my Cool Shirtz to ensure they last?
To keep your prints vibrant, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the printed designs.
Do you ship internationally?
Yes, we ship to most countries worldwide! Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How do I know which size to order?
Each product page features a detailed size guide with measurements. We recommend measuring a shirt you already own that fits well and comparing it to our chart for the best results.